Saucepan Q&A
... your questions answered
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Is there a vent on the side of your Staub Tagine?
(14th May 2010 11:19)
I agree that the Staub Tagine image does look a little like there is a vent on the side near the peak of the top. However, I can confirm that there is no vent in it. From doing some research I would agree that some traditional Moroccan Tagines do have... (More...)
Can you use metal utensils in a Gastrolux saucepan?
(6th May 2010 20:22)
The recommendation from Gastrolux is that you can use "non sharp" utensils on a Gastrolux non stick surface without damaging it.
However, personally, I think it is all too easy to use the edge of a metal spoon in a "sharp" way and I would... (More...)
What material is the Staub Pumpkin Cocotte lid handle made from? We would like a brass handle, not a stainless steel one.
(12th April 2010 21:14)
The round or oval Staub cocottes can come with either a stainless steel or a brass knob in the lid. Usually we recommend to customers call if they have a clear preference so that we can ensure that they get the knob that they would like.
The... (More...)
Are the slight variations in edge finishing of the enamel on the Staub cookware normal?
(22nd March 2010 15:02)
We always physically check each piece of Staub cookware that we sell before sending it out to the customer and have noticed ourselves that they are slight variations on the finishing right at the end of the enamel. We raised this with Staub.... (More...)
Do you have any ergonomic saucepans designed for those with arthritis or with other dexterity issues?
(17th March 2010 21:58)
I am pleased to say that I have a new Eazigrip Saucepan Set featured on the website which is designed exactly for the people you describe. Here is the url to copy and paste into your... (More...)
Why are Swiss Diamond pans so difficult to get hold of at the moment?
(3rd March 2010 09:49)
You are right, Swiss Diamond pans ARE hard to find at the moment. The UK importer has stopped bringing in the pans. I believe that this is because the cost price has gone up so much, with all this implies for likely sales.
However, I... (More...)
I am looking for a non Teflon, lipped milk pan. What do you recommend?
(19th February 2010 13:32)
I understand that your first choice was the Swiss Diamond 16cms Saucepan. However, the Swiss Diamond does have a Teflon equivalent non stick material, albeit that none of the harmful PFOA component in the non stick material is present in the pans. The... (More...)
Do you sell the rimless Gastrolux saucepan lids?
(11th February 2010 11:53)
Gastrolux make 2 different sorts of lids, reinforced glass without a stainless steel rim and reinforced glass with a stainless steel rim.
We used to supply the ones without the stainless steel rims but no longer do as a rule. This is because... (More...)
Emile Henry Flame - Price Reduction Jan 2010
(28th January 2010 16:09)
I am very pleased to say that we have been able to reduce prices on all the Emile Henry Flame range. Just browse the website, and our sister site, fwww.the-frying-pan.co.uk, for the... (More...)
What Induction Saucepan would you recommend?
(15th January 2010 14:17)
Induction saucepans are getting more and more popular, with more and more induction versions of standard pan brands being introduced into the market.
In terms of which brand I would recommend, I have to say that all of the ranges that we sell... (More...)
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